Police Officer

Force Control Room Operative

Police Staff
Full Time
Northampton, Force Headquarters - NN4 0JQ
Staff - Scale 4 - Range

£23,100 - £25,353


20/11/2022, 23:55

Our Force Control Room (FCR) is the beating heart of policing in Northamptonshire.

Answering emergency 999 calls and non-emergency 101 calls, as well as sending police officers to incidents across the county, our FCR Operatives are hard at work 24 hours a day, 7 days a week, 365 days of the year. Core shift pattern is 4 on, 4 off (2 x 12 hour days followed by 2 x 12 hour nights), other patterns are available with a reduced shift enhancement.

Based at Force Headquarters at Wootton Hall, Northampton, the team takes an average of 1,200 calls a day - and no two are the same. One minute you could be taking the details of a stolen vehicle, the next you may be sending officers to a report of an armed robbery.


  • Competitive starting salary of £21,837 The core pattern attracts an additional shift enhancement of 34.5% (subject to change depending on the shift pattern worked).
  • Annual leave entitlement is 25 days which is increased by 5 days after 3 years continuous service.
  • On-site gym 24/7 and canteen facilities (office hours only)
  • Access to round the clock employee assistance programmes including counselling
  • Local Government Pension Scheme (LGPS).

If you think you've got what it takes to join our dedicated team, then apply now.

Why work for Northamptonshire Police?

Northamptonshire Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.

If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Northamptonshire Police is the force for you.

Equality, diversity and inclusion

Northamptonshire Police are committed to equality, diversity and inclusion.

We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from Black, Asian and Minority Ethnic communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.

All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.

Flexible working

All requests for flexible working patterns will be considered and will be dependent on the role.

Recruitment and Selection Policy

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Internal applicants must have line manager support prior to proceeding with an application.

Police Barred and Advisory lists

Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

Vetting and safeguarding

Northamptonshire Police are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.

Please note, you will require the following detail to complete this application form; NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained.  You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as part complete pages will not be saved.  

This vacancy is closed to applications.